Kya aap ke products certified organic hain?
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Ji haan, hamare tamam products quality-checked aur organic standards follow karte hain, taake aapko sirf khaalis aur natural cheezein milein.
Kashmiri Organic Store kya bechta hai?
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Hum 100% organic aur natural products offer karte hain jo Kashmir region se sourced hain — jaise dry fruits, honey, saffron (kesar), herbs, aur spices, bina kisi chemical ya preservative ke.
Products ki shelf life kitni hoti hai?
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Har product ki apni shelf life hoti hai jo packaging pe mention hoti hai. Zyada tar organic items 6-12 months tak fresh rehte hain agar sahi tarah store kiye jayein.
Delivery kitne din mein hoti hai?
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Order confirm hone ke baad, delivery generally 3-7 working days mein ho jati hai, location ke mutabiq (Pakistan ke andar).
Kya aap Pakistan bhar mein delivery karte hain?
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Ji haan, hum tamam major cities aur most areas mein delivery karte hain. Kuch remote areas mein thoda time zyada lag sakta hai.
Order track kaise karein?
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Order dispatch hone ke baad aapko tracking ID SMS/email/WhatsApp pe mil jayegi jisse aap apna order track kar sakte hain.
Payment ke kya options available hain?
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Hum Cash on Delivery (COD), bank transfer, aur online payment (card/Easypaisa/JazzCash) accept karte hain.
Kya aap bulk/wholesale orders accept karte hain?
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Ji bilkul, bulk orders ke liye humein directly contact karein — special pricing available hai.
Agar product kharab ya damaged mile to kya karein?
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Delivery ke 24-48 hours ke andar humein contact karein saath mein product ki photo bhej kar — hum replacement ya refund ka process turant start kar denge.
Kya return/exchange possible hai?
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Ji haan, agar product seal band hai aur used nahi hua, to 7 din ke andar return/exchange ho sakta hai. Perishable items (jaise honey, dry fruits) ke liye kuch restrictions ho sakti hain.